fino bank customer care number

fino bank customer care number

Fino Bank Customer Care Number: How to Connect with Fino Bank's Support Team

When it comes to banking services, prompt customer support plays a crucial role in ensuring a smooth and hassle-free experience for customers. Fino Bank, a prominent financial institution, understands the importance of reliable customer care. In this article, we will guide you on how to connect with Fino Bank's customer care team and obtain the assistance you need. While specific contact details may vary, we will outline some general steps to help you get in touch with their support team.

1. Visit the Official Website:

The first step in reaching Fino Bank's customer care is to visit their official website. Once you're there, navigate to the "Contact Us" or "Customer Care" section. These sections typically provide relevant information, including contact numbers, email addresses, and frequently asked questions (FAQs). Take a moment to explore the website, as it may contain helpful resources that address common concerns.

2. Locate the Customer Care Number:

Most banks provide a dedicated helpline number to address customer queries and issues. Look for the customer care number specific to Fino Bank. It is usually prominently displayed on the website or within the contact information section. Make a note of this number, as you will need it to reach out to their support team.

3. Dial the Customer Care Number:

Using your phone, dial the customer care number you obtained from the Fino Bank website. Ensure you have a stable network connection to avoid any disruptions during the call. Once connected, you will be greeted by an automated voice menu. Follow the instructions carefully to choose the appropriate option that matches your query or concern. This may include selecting the language preference or entering your account details for authentication purposes.

4. Speak to a Customer Care Representative:

After navigating the voice menu, you will typically be connected to a customer care representative. These professionals are trained to assist you with a wide range of banking-related issues, such as account inquiries, transaction clarifications, card-related problems, or any other general concerns. Clearly explain the reason for your call and provide relevant information when requested. It's helpful to have any necessary account details or reference numbers on hand to expedite the process.

5. Email Support:

In addition to phone support, Fino Bank may also offer email support as an alternative means of communication. If you prefer written correspondence or if your query is not urgent, consider sending an email to the designated customer care email address. Again, this information can usually be found on the official website. Ensure that you provide all the necessary details and describe your concern or question in a clear and concise manner.

6. Social Media Channels:

Many banks, including Fino Bank, maintain an active presence on social media platforms. Consider reaching out to their customer care team through these channels as well. They may have dedicated support accounts on platforms like Twitter or Facebook, where you can send direct messages or leave comments describing your issue. While response times may vary, social media channels can be a convenient way to connect with Fino Bank's customer care team.

Contact Us details:

Customer Care For any customer related queries or complaints, please call or write to us at:

Department: Customer Care

Helpline Number: 7506071916

Working Hours: Monday to Saturday*:

10am - 6pm

Email Id: custservice.lending@finopaytech.com

*2nd and 4th Saturdays are closed

• customercare@finobank.com (For general queries)

• care@finobank.com (Merchant helpdesk)

• reportfraud@finobank.com (To report fraud)

Fino Payment Bank Customer Care No. 022-6868 1414

Organization: finobank.com

ALL INDIA NUMBER(S): 

• 022-6868 1414 (Customer Support, 9am to 7pm)

• 78777 88977 (Missed Call Support)

• 022-6868 1234 (Merchant Helpdesk)

Registered Office

Fino Payments Bank Limited

Mindspace Juinagar, Plot No Gen 2/1/F,

Tower 1, 8th Floor, TTC Industrial Area,

MIDC Shirwane, Juinagar,Navi

Mumbai - 400 706

Conclusion:

In today's fast-paced world, having reliable customer care services is a key aspect of any banking institution. Fino Bank understands this and provides various avenues for customers to connect with their support team. By visiting their official website, locating the customer care number, and following the steps outlined above, you can reach out to Fino Bank's customer care representatives for assistance. Remember to provide all relevant details and be patient while awaiting a resolution to your query. Fino Bank's dedicated customer care team is there to help you navigate any banking-related issues and ensure a seamless banking experience.