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Breaking Down the Myths and Misconceptions about Verizon insurance
Verizon is one of the biggest telecommunications providers in the United States, offering a range of services that include phone, internet, and television. As part of their offerings, they also provide insurance plans for their customers' devices. However, there are many myths and misconceptions surrounding Verizon's insurance plans that often confuse customers. In this article, we will break down these myths and provide accurate information about Verizon insurance plans.
Myths and Misconceptions :
1: Verizon insurance is too expensive
One of the biggest misconceptions about Verizon insurance is that it is too expensive. However, the cost of Verizon's insurance plans is reasonable compared to other insurance providers in the market. The cost of the plan depends on the type of device and the level of coverage chosen by the customer. Verizon offers three types of insurance plans: Total Mobile Protection, Total Equipment Coverage, and Wireless Phone Protection.
Total Mobile Protection covers device damage, loss, and theft, and it costs $15 per month. Total Equipment Coverage, which covers device damage and theft, costs $7 per month for basic phones and $9 per month for smartphones. Wireless Phone Protection, which only covers device damage, costs $6.75 per month for basic phones and $13 per month for smartphones.
2: Verizon insurance covers everything
Another common misconception is that Verizon insurance covers everything that can happen to a device. While Verizon's insurance plans cover a lot, they do not cover everything. For example, if a device is lost or stolen, the customer is required to file a police report and notify Verizon within 48 hours of the incident. The insurance plan does not cover incidents where the device was left unattended or stolen from an unlocked vehicle.
Additionally, the insurance plan does not cover intentional damage to the device or damage caused by a third party. Customers should read the terms and conditions of the insurance plan carefully to understand what is covered and what is not.
3: Verizon insurance is not worth it
Some customers believe that Verizon insurance is not worth the cost because they do not use it often. However, accidents can happen at any time, and having insurance can provide peace of mind. According to a survey by SquareTrade, a provider of device protection plans, one in three smartphones will experience accidental damage in the first year of ownership, and one in ten will be lost or stolen.
Furthermore, the cost of repairing or replacing a damaged or lost device can be much higher than the cost of the insurance plan. For example, the cost of repairing a cracked screen on an iPhone can range from $129 to $329, while the cost of replacing an iPhone can range from $449 to $1,449.
4: Verizon insurance is hard to use
Another myth surrounding Verizon insurance is that it is hard to use. However, the process of filing a claim is straightforward and can be done online or over the phone. Customers can also track the progress of their claim through the Verizon website or app.
In the event of a lost or stolen device, Verizon provides next-day shipping for replacement devices, and customers can choose to have the device shipped to their home or a Verizon store for pickup.
Conclusion :
In conclusion, there are many myths and misconceptions surrounding Verizon insurance plans. The cost of Verizon's insurance plans is reasonable, and having insurance can provide peace of mind in case of accidents. However, it is important for customers to read the terms and conditions of the insurance plan carefully to understand what is covered and what is not. Filing a claim is a straightforward process, and Verizon provides next-day shipping for replacement devices in case of lost or stolen devices. Overall, Verizon insurance can be a useful investment for customers who want to protect their devices.
